Improvements Catalog
Improvements Catalog Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Improvements Catalog has a 1.7 star rating from 11 reviews with widespread dissatisfaction; most complaints cite poor customer service, slow turnaround, missing parts, defective products, and medium price level. Rating distribution shows ~82% unfavorable and ~9% positive. Many customers report unreachable phone numbers and unresolved refunds or warranty issues.
Key Takeaways for Future Customers
- Check recent Improvements Catalog reviews before ordering to confirm availability and support.
- Expect limited customer service access and verify refund or warranty policies prior to purchase.
Negative Feedback / Risk Areas
- Repeated Improvements Catalog customer complaints about unreachable support numbers and canceled or missing orders.
- Frequent reports of defective items, missing parts, difficulty obtaining refunds, and unresolved billing concerns.
Positive Feedback
A minority of customers described acceptable service and successful exchanges in past interactions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Improvements Catalog has a 1.7 star rating from 11 reviews with widespread dissatisfaction; most complaints cite poor customer service, slow turnaround, missing parts, defective products, and medium price level. Rating distribution shows ~82% unfavorable and ~9% positive. Many customers report unreachable phone numbers and unresolved refunds or warranty issues.
Key Takeaways for Future Customers
- Check recent Improvements Catalog reviews before ordering to confirm availability and support.
- Expect limited customer service access and verify refund or warranty policies prior to purchase.
Negative Feedback / Risk Areas
- Repeated Improvements Catalog customer complaints about unreachable support numbers and canceled or missing orders.
- Frequent reports of defective items, missing parts, difficulty obtaining refunds, and unresolved billing concerns.
Positive Feedback
A minority of customers described acceptable service and successful exchanges in past interactions.
Media from reviews
Turn one complaint into a collective action
Malden, Massachusetts
Defective tumbler
- Bought a set of 2 tumblers from HSN.
- One lid won't close, causing spills.
- The second tumbler was a gift; product is no longer available.
I bought a set of 2 tumblers on HSN December 9 and received them a week later. In 2 weeks, I've got a problem with one of them.
I can't close the lid completely. I already spilled the water 2 times. This problem makes it impossible to use. The 2nd one from the set was supposed to be a gift, but I am not sure now.
Unfortunately, HSN does not have this product anymore. Very disappointed.
Preferred solution: Full refund
User's recommendation: Do not buy it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
College Station, Texas
Defective product - sent wrong part
- Improvements is owned by HSN.
- HSN says they can't contact their supplier.
- Improvements does not answer the phone.
- HSN takes no responsibility.
They don’t answer the phone.
This company Improvements, is owned by HSN; who says they have no way to contact them (their supplier). They, Improvements, dont answer the phone and the parent company Home Shopping Network, takes no responsibility or accountability.
HSN does not have a way to contact their supplier? Really?
User's recommendation: Do not use HSN (Home Shopping Network), or Improvements catalog. I sure won’t.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct information
- I tried calling Improvement Catalog for the new catalog.
- I keep getting Bath Bath & Beyond.
- Please send me the new Improvement Catalog.
I tried calling Improvement Catalog to receive a need catalog. I have been singularly unsuccessful in my effort.
I keep getting Bath Bath & beyond. That company is no longer the company I used and loved.
Please end me the new Improvement Catalog
Diana
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrdered an Over the Toilet Cabinet and never received any screws or bolts. Still laying in a heap! Can’t get a good ph # for the company!
I just found my order # after all this time stuffed in a drawer. Would still like to have all the hardware to put together.
User's recommendation: My fault but now have order # but can’t find a good phone number.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInformation about a product
I have the 28ib ice maker in bronze color,my Problem Is Keep Saying tray is full and it's Not Gets stuck all the time,what can I do to stop this from happening?
Need parts
Number you gave me cannot go through according to recorded message I am need of a drain plug and screw cap
Preferred solution: Need parts
Lighted wreaths not working properly
- Two battery-operated wreaths (24 and 36 inches) have dim lights on the right half.
- Lights flicker when handling to turn them on and off, and the customer asks for a fix.
I bought 2 wreaths from Improvments, a 24" and a 36". Battery operated.
With both of them, the lights on the right half of the wreath are much dimmer than the lights on the left half, and they flicker when you handle the wreath to turn it on and off.
Must be a common problem. How do I fix it?
Preferred solution: Instructions on how to fix my lighted wreaths
User's recommendation: Tried to call two different custom service numbers. Both are no longer in service.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Peoria, Arizona
Ice maker repair
- Product is broken and support numbers were invalid.
- The replacement has a smaller capacity and not enough ice for gatherings.
Broken product! I tried calling phone number was not valid.
Called HSN and got another # for the manufacturer. That number was also invalid. Called HSN again explained my dilemma. They sent me a new unit.
The replacement one has a smaller capacity than my original one. Now I don't have enough ice for my friends and family at meal time etc.
User's recommendation: Get warranty information on manufactuer
I just wanted to place an order from an old catalog to go along with other outdoor furniture I purchased several years ago
I just want to place a new order. Is the company no longer in existence? Number given is no longer taking calls.
Ice maker not working
Icemaker is not making ice at all
Preferred solution: I just want it fixed
Faribault, Minnesota
Ordering
What phone number can be used to place an order?
Can’t get through. Trying to call customer service
Need to speak to someone about an item that I returned
Preferred solution: Returned an item that was delivered damaged. Ordered long ago but was unopened as we moved and then renovated home. After several years and a 9 month renovation when we opened box item was damaged. Would like a replacement at no extra cost please
I don't know?
- Returned item because it didn't work.
- Received a $129.95 gift certificate I can't use.
- HSN won't honor it; they now only sell on HSN TV.
I returned an item to them because it didnt work. I received a gift certificate for $129.95 for another purchase.
I cannot use it, as they now only sell under HSN tv. And HSN won't honor it. How do I get my money back?
Do you have a customer service for paying your bills? Do i file with your State Contoller?
- Customer service
Preferred solution: Full refund
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Where Are You??
I can't find you online; I can't reach your telephone number. What happened? Where are you?
Preferred solution: just tell me how to get in touch with you
Out of business
Saint Petersburg, Florida
I want a catalog
- I can't reach you by phone.
- I am a frequent customer and want your catalogs; please reply.
I have tried calling but the call never goes through. I want to get your catalogs as i have been a frequent customer in the past.
please reply back to me on this.
Lori toleman
1216 s.w. 23rd street
Cape coral, Florida 33991
Dear Lori, You posted your name and address for the to see on the internet! How stupid! Be smarter.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBought a new ice maker through HSN and it’s not working
Customer service # says it can’t be reached from my area. No ice made
Preferred solution: Let the company propose a solution
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Same thing. Gift certificate. How can I use it.